Frequently Asked Questions
Driven by innovation, service, and quality, LACO strives to be the best provider of standard and custom vacuum and leak test solutions. Owned by engineers, LACO is uniquely situated to provide innovative solutions for various applications. We work with a diverse range of customer applications and are dedicated to creating the right solutions to help our customers meet and exceed their exacting requirements. All RFQ submissions and inquiries are handled by industry experts located our corporate headquarters. Upon submitting a request or inquiry, you should expect to get a response within 24-48 hours of your submission.
Furthering our support of our customers, LACO has a global network of representatives and authorized service facilities that provide exceptional on-site support. For product demonstrations or more information regarding our products and services, contact a local rep to schedule a time.
For a complete copy of LACO Technologies Terms and Conditions, click the links below.
Sales: LACO Terms & Conditions of Sale
Purchase Orders: LACO Purchase Order Terms & Conditions
For LACO manufactured products LACO will honor claims in the event of failure of goods (other than expendable and consumable parts) as a result of such a defect provided that claim is made to LACO within twelve months from the date of delivery. LACO DISCLAIMS all other express warranties and all implied warranties, including implied warranties of MERCHANTABILITY and FITNESS FOR PARTICULAR PURPOSES.
Items not covered under warranty included damage due to shipping, process conditions, or negligence. LACO also DISCLAIMS damages due to normal wear, failure to follow LACO’s recommended maintenance intervals, incorrect maintenance, disregard of operating instructions, inappropriate working conditions, improper materials, chemical or electrical influences, faulty installation or other causes beyond the control of LACO. Modifications or repairs made by the Customer without LACO’s written consent render this warranty inoperable. Repair work warranties do not cover items that were not replaced or repaired as part of the charged repair services. LACO products must be returned to LACO for warranty and other servicing, and the customer will be responsible for all shipping, insurance and other costs in connection with sending the goods to and from LACO.
In case of LACO’s breach of warranty or any other duty with respect to the quality of any goods, the exclusive remedies therefore are, at LACO’s option, (1) repair, (2) replacement or (3) in appropriate cases, payment of or credit for the purchase price (less reasonable depreciation) on authorized return of the goods.
To request a quote from LACO Technologies, fill out the form on this page. Once you’ve submitted the form
you will receive an email confirmation and will be able to access your submission through your customer
dashboard.